Your Solution
Total Medical Solutions provides expert virtual front desk teams and medical assistants. Reduce costs, improve patient experience, and streamline operations with our bilingual support.
Virtual Check-In and Check-Out: Streamlining Your Patient Flow Efficiently
Total Medical Solutions offers virtual check-in and check-out agents to revolutionize your patient experience. Our agents handle front desk tasks remotely, reducing wait times and administrative burdens. This allows your on-site staff to focus on providing exceptional patient care.
- Reduces wait times and improves patient satisfaction
- Decreases administrative workload for on-site staff
- Ensures accurate patient check-in/out processes
- Supports seamless patient flow even during busy hours
Secondary Offer
Virtual Medical Assistants
Extend your team with our highly qualified Virtual Medical Assistants (VMAs). Our VMAs handle tasks such as appointment scheduling, patient follow-up, and data entry, freeing up your clinical staff to focus on patient care. Bilingual support available. Improve operational efficiency and reduce staff overload.
Bilingual Support for a Diverse and Growing Patient Base
At Total Medical Solutions, we understand the importance of clear communication in healthcare. Our bilingual (English/Spanish) virtual assistants ensure that language barriers never compromise patient care. We are committed to providing inclusive and accessible services to your entire patient population.
- Enhanced Communication: Eliminate misunderstandings and ensure accurate information exchange.
- Improved Patient Satisfaction: Cater to the needs of Spanish-speaking patients with native-language support.
- Expanded Reach: Attract and retain a broader patient base with bilingual services.
Uninterrupted Service with Dedicated Support Pods for Your Practice
At Total Medical Solutions, we understand the critical nature of consistent support. That’s why we utilize dedicated “pods” – small, specialized teams – to ensure seamless operations, even during breaks, PTO, or staff turnover. Your patients will always receive the care they deserve.
Uptime Guarantee: Ensuring your virtual front desk is always available when you need it most.
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Coverage: Providing round-the-clock support to meet the demands of your patients and practice.
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What Our Clients Say
Healthcare organizations trust our virtual solutions to improve patient care and reduce costs. Read their feedback to see how we make a difference.
Total Medical Solutions has transformed our patient check-in process. Their bilingual virtual agents are reliable, professional, and have significantly reduced our administrative workload, leading to happier staff and better patient experiences.
Maria Lopez
Practice Manager, Sunrise Family Clinic
Since partnering with Total Medical Solutions, our clinic's efficiency has skyrocketed. Their virtual medical assistants handle tasks seamlessly, allowing our clinical staff to focus on patient care. Highly recommended for any healthcare provider.
James Carter
Clinic Director, Green Valley Healthcare
The virtual front desk team from Total Medical Solutions is outstanding. They are bilingual, dependable, and always available. Our patient satisfaction scores have improved, and our staff is less overwhelmed. A true game-changer.
Sofia Martinez
Office Supervisor, Evergreen Medical Center